Frequently
Asked Questions

For sure! Check it out here.

This diaper is made from our proprietary tree-free, BambooTek™ core (100% bamboo pulp and superabsorbent polymer), performance driven non-woven fabrics (polypropylene and polyethylene), water-soluble, toxin-free inks, and some elastic (spandex, polypropylene and polyethylene) to hold it all together.

The wipe itself is made from 100% bamboo pulp.

The liquid is made of water, sodium benzoate, caprylyl glycol, gluconolactone, citric acid, ehtylhexylglycerin, decyl glucoside, chamomilla recutita flower extract.

There are others who claim to sell "bamboo diapers," but their fingers must be crossed behind their backs when they say that -- they only use bamboo for the outer-most liner of the diaper.

45-50% of the weight of the diaper is in the pulp, that white fluffy middle of the diaper that does all of the absorbing. And everyone in the US diaper market -- including those other brands claiming to sell "bamboo" diapers -- uses wood for their diaper pulp. Meaning they cut down over 1 billion trees a year to make the majority of the materials used in the diaper.

Not us. We use sustainable, regenerative bamboo for our pulp. Seriously difficult to do, but worth it because it regrows in 60 days and it's more absorbent.

Absolutely. We've lab tested it, had doctors review it, and used it on our kids. The diaper is free of:

- Fragrances

- Chlorine

- Parabens

- Allergens

- Phthalates

- Alcohol

- Cruelty

- Latex

We partner with leading artists (who are also parents!) and ask them to create designs that reflect their unique style of parenting. Read about our first artist here!

You can cancel your subscription any time. Generally the easiest way is to cancel directly by logging in here: https://checkout.freestyle.world/account/login

But you can also email us any time at [email protected].

Indeed we do! Check them out here!

It's a bummer, but we promise we're working hard to get everything back in stock. Email us at [email protected] and we'll make sure you have the latest info.

We ship to the lower 48 via ground, which should mean that you will receive your diapers within 2-5 days of placing your order.

You should always receive an order confirmation email that shares your tracking info. If you haven't received that, please email us at [email protected] and we'll help you track your package down.

Zip. Zero. Nada.

It's all included in your subscription, meaning you're getting the same price that you'll pay for these at the grocery store. But you can do it in your PJs, glass of wine in hand.

You should receive an order confirmation email that shares your tracking info. If you haven't received that, hit us up at [email protected] and we'll track it down.

No, not at the moment. We ship from California to homes in the lower 48 only.

If you have any concerns about the diapers, or you want to ask for a refund, email us at [email protected] and we'll do what we can to take care of it.

We believe these are the best diapers we've ever used, and we want to make sure you feel the same way.

Now to be clear, let's not start shipping dirty diapers anywhere. Email us first and we'll sort out options for you. :)

Once you and our customer service team have landed on a solution, you should see that reflected in your account immediately. If the solution is a refund, we will refund immediately, but it may take a few days for that to show up on your credit card statement.